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Merchant Solutions

To be successful in e-business a card not present (CNP) solution needs to address the complex and fluid requirements of businesses today.  Small to medium businesses, corporations and governments often need specific requirements, such as a variety of payment channels, different customer site experiences and integration with existing finance applications, booking/reservation systems or other software applications.

TNS provides a number of features that can be utilized to support your business or the industry you operate in.

Functionality Features Benefits

• Delayed Payment (Auth/Capture) 
• Multi-currency 
• Fraud Prevention 
• Support 
• Email Reporting 
• On-line Administration Portal

Delayed Payment (Auth/Capture)
The ability to pre-authorise a credit card to check for sufficient funds, validate a customer’s address and then debit the customer’s credit card later when the goods are shipped, can improve cash collection efficiencies and reduce charge backs. This feature is ideal for businesses where stock levels are kept to a minimum or shipping delays may occur.

Multi-currency
TNS accepts payments in foreign currencies, including USD, EURO, Japanese Yen, New Zealand Dollar, Hong Kong Dollar and Pounds Sterling. For a complete list of supported currencies, please contact our SafePay Support Team on 1300 130 150 or complete the CONTACT US form.

Fraud Prevention
Our TNS' Enterprise solution is fully certified with Verified by Visa (Vbv) and MasterCard SecureCode that may help you reduce fraud. To find out more about these programs, contact us and speak with one of our Support Specialists or visit the links to the Mastercard and Visa websites.

Support
TNS believes technology should be viewed as a tool to help you do business. Our experienced payments support team can assist you and your developers to enable you to successfully undertake e-commerce business. This includes working with your bank and developers/hosting company to ensure smooth and optimal integration. When your payments solution is running in a live environment, the same payments support team is there to assist you in solving any payments issues should any arise.

Depending on your requirements TNS offers Bronze, Silver and Gold support packages. To view the details of each package, you can download the support overview here.

Email Reporting
We provide daily, weekly or monthly email reports that are distributed directly to you via email or SFTP. These reports can be distributed to multiple recipients and contain a complete audit trail of your transactions. As an additional benefit, there are also multi-merchant email reports designed to collate all of your merchant processing accounts into one email report.

If you would like to obtain samples of these reports, contact the TNS Merchant Services Support Team on 1300 130 150 or complete the CONTACT USform.

Administration Portal
Our online Merchant Administration tool allows you to perform searches, create reports and perform refunds for completed transactions. You can also establish multiple users with different sets of permissions such as payments only or view only, aligned to the job function of the individual(s).

Whether you are selling products online or taking payments through more technical channels, our SafePay solutions provide a comprehensive range of credit and charge card processing solutions with consolidated reporting that will help you improve your administration and reconciliation processes.

Need to find out more?
Call us at the TNS Merchant Services Support Line on 1300 130 150 or alternatively, you can submit a CONTACT US form.